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Guides from systems we run in production

AI agents for small business: guides

Practical, no hype guides on putting AI agents to work: following up on leads, handing off to a person at the right moment, measuring whether it is working and choosing the right agent framework.

Featured guides

New guide

AI lead follow up: how to automate it without losing deals

What to record, when to reach out, how to avoid spam and how to hand off to a person without losing the sales context.

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New guide

When should an AI agent hand off to a human?

How to define escalation signals, pass context along and measure a useful human handoff in sales and support.

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New guide

How to measure whether your AI agent is working

A practical framework to measure speed, quality, handoffs and business results during a pilot.

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Explainer

Hermes agent explained: how it works in 2026

Memory, skills, model routing, what it costs to run and how to put Hermes to work in real workflows.

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