How much does a WhatsApp AI agent cost?
Our WhatsApp AI agents start at $1,500 to set up, then $250 a month. The monthly fee covers hosting, monitoring, fixes and AI usage. Meta charges its own WhatsApp message fees directly to your business account, separate from our fee. Larger systems with several channels and automations are scoped on a call.
Do you use the official WhatsApp Business API?
It depends on your setup, and we confirm it with you before building. For US businesses we recommend Meta's official WhatsApp Business Platform, because it is the supported path for business messaging at scale. We explain the tradeoffs of each connection option on the first call.
Can I keep my current business number?
Usually yes. Most businesses can keep their number, although moving it to the WhatsApp Business Platform can change how the WhatsApp app works on that number. We check your number and current setup first and tell you exactly what changes before anything is migrated.
Can the agent understand voice notes and images?
Yes. Our WhatsApp agents can transcribe voice notes, read images such as screenshots or product photos, and answer in text. We already run this in production for Formen, where customers send photos and audio and the agent keeps the context of the whole conversation.
Does it work for SMS too?
We build SMS follow up sequences, but an SMS agent for US numbers needs A2P 10DLC registration and opt in consent handled correctly. We scope that separately and only launch once registration and consent are in place. WhatsApp, web chat and email can usually start sooner.
How does the agent hand a chat over to a person?
We define clear rules for when to hand off, such as pricing questions, complaints or anything sensitive. The agent tells the customer a person will follow up, sends your team a short summary with the details already collected, and stops replying so nobody talks over each other.
Does it connect to my CRM and calendar?
Yes. We connect the agent to the CRM, calendar and tools you already use, such as HighLevel, HubSpot, Google Calendar, Notion, ClickUp or Slack. The agent can create or update a contact, log the conversation and book a call without anyone copying data by hand.
Does Meta charge per message on top of your fee?
Yes. When you use Meta's WhatsApp Business Platform, Meta bills message fees directly to your account based on the message type and the customer's country. Those fees are separate from our setup and monthly fee. We help you estimate them before launch.